Goals Setting and Planning

A GPS application on your phone is almost useless if you don’t know where you want to go. That’s almost the same in our life, because life is a journey. If you don’t know what you want in your life, your effort and time are almost wasted.

What you want = the destination

Goals setting and planner = GPS

Goals setting and planner will help you to navigate through the journey and help you to reach your goal. Therefore, it is important to familiarise your goals setting and planning system.

Besides, using the classic way, the pen and paper, our computer and smartphones are now equipped with planning and organiser apps for us to go paperless. It can even sync your data online and use it across different devices. Initially, I found that when there are too many data recorded after a while, it becomes very messy inside the phone.

Through the process of trial and error, I developed a systematic way to organise the data. Here I would like to share with you the system to effectively do goals setting and planning electronically.

Before we get into how to use the apps, I will share with you the general process of goals setting.

  1. List down all your dreams and what you really want in life
  2. Filter and prioritise the dream list
  3. Visualise the journey to achieve the dream
  4. Breakdown into smaller actions
Funnel of goals setting
The Goals Setting Funnel

Here are the tools to organise and plan your goals

1. Note-taking Application

Use a note taking application to list down all your dreams

Remember, you can’t accomplish all your long list of dream at once. You need to filter and prioritise them. Here is basically how to do it.

Categorise those dreams into various timeline:

  • Short term (1-3 years)

  • Mid term (4 – 6years)

  • Long term (7years above)

  • Habitual

For example, this is how I label my dream list:

  • Weight lose 20kg (S, 2years)
  • Buy a new house (L, 8 years)
  • Earn monthly income of $50,000 (M, 5years)
  • Travel around the world (H, every year 1 destination)

After that, you need to dig deeper into each and every goals one by one to plan the yearly, monthly, weekly and daily actions.

2. Reminder Application

I will use the reminder application to create a yearly list. I will include everything that I want to accomplish for this year based on my dream list that I have created.


New year resolution
Resolutions List

Now focus on what you want to achieve this year. Add in extra info in the reminder to plan the course of actions.


  • Go for 6km jogging 3 times a week
  • 45minutes gym weight training 2 times a week
  • Detox diet every weekend
  • Every month end, put $850 aside into saving
  • Look for 40 new customers each month
  • Service existing customers so that they can repeat purchase every month
  • Book flight ticket in April
  • Book hotel in June
  • Target travel date to Japan December
reminder apps
Details new resolutions with course of actions

3. Calendar Application

Once you list down the course of actions, you will record down those actions into your calendar. Then set alarm so that your calendar application will send you an alert.


In short, these are the process of goals setting and planning using your smart phones.

  • Set your big dreams using note application
  • List down your yearly resolutions and goals using reminder
  • Plot the actions into your calendar to create your daily schedule

Remember, follow through with ACTION.

One more thing: allocate a slot of time every day to review and plan for your next day.

With good planning, you can create an amazing life

Scary Strangers

When I first started building my network marketing business full time, the scariest part of all is not losing my income. It is talking to strangers.

Since young we were taught to beware of strangers, most of us did not bother to learn about making connection with strangers. When you are in business, sales or network marketing, making connection with strangers is such a crucial skill. So, how do we do it?

1. Smile 

Smiling is the best way to set a happy mood to the people you meet. It’s a sign you acknowledge the existance of the other person. Another amazing thing that you will discover is, most of the time people will definitely smile back when you smile to them. It is a great first step to approach a stranger, everything starts with a smile.

2. Talk about a third party object or people in common

No matter where you go, it is definitely a great chance that you will meet a lot of strangers. Be it, in malls, in the events, or in restaurants. Another way to start a conversation is to look for a common topic. For example, if you are in a book store, start a conversation with another person about books or the authors.

3. Giving compliment

Who doesn’t like praise? When you meet someone, look for positive attributes of the person and give him or her a compliment. You will instantly get connected. However, remember to compliment sincerely, and avoid whitewash compliment.

4. Personal disclosures

During the conversation with another person, the more you disclose about yourself, the more another person will tell you more about him or her. For instance, you started the conversation with, “Hi, I’m Win Chan.” Most probably you will receive a reply, “Hi, I’m Adam.” Let’s say, you introduce with “Hi I’m Win Chan, from Malaysia, I like running.” You are more likely to receive similar, their name, their origin, and their hobbies.

when you talk to strangers, you are making beautiful interruptions into the expected narrative your daily life and theirs. You are making unexpected connections.


From today, start practising your skills to make connection with strangers. It’s not just helping you in your network marketing business. It helps you to be a better person as well as bringing you more friendships in your daily life.

Inspire more people

As you build your network marketing business, you will eventual become the leader of your organisation. Giving speeches and sharing will become your core activities. When you are able to give inspirational speech, you are able to inspire more people to take positive action to grow themselves. 

The process of crafting an Inspirational Speech

  1. Use your pen and paper to draft out as many ideas as possible. (avoid using google)
  2. Learn about your audience, context and the theme.
  3. Organise the contents
  4. Prepare visual aids (if necessary)
  5. Practise your speech (this is important, the success of your speech will highly depend on your practice)

The Content of Inspirational speech

  • What – The main message that you want to deliver
  • Why – The importance of the message and the impact towards the audiences
  • How – The actions that should be taken by the audiences
  • Who – The target audience
  • When – The time to take action
  • Relate personal experience, wisdom and knowledge.

The essense of Inspirational speech

  1. Touch audiences’ heart
  2. Speak from your heart
  3. Be engaging & humorous
  4. Inspire positive actions
  5. Excitement
  6. Keep it simple

Invest time in yourself to become an inspirational speaker. The skills of speaking is simple. The art of speaking need time to develop. When you master the art, you will definitely feel the tremendous changes into a better leader in your organisation.

One of the best advice I received: Don’t speak to impress, Speak to Inspire. 

It’s a Serious Business.

You can have freedom to create your dream lifestyle with flexibility: no boss, no alarm clock, and no office. This is one of the attraction in network marketing. With this expectation in mind, many people including me, come into network marketing, don’t even take it seriously. The cold hard truth is that: if you don’t take your business seriously, you don’t deserve to enjoy the flexibility. You can only enjoy no money.

Personal Money and Business Money: keep it clearbank-account

  • Make sure you open a new current account.
  • All transactions related to business is strictly limited to only using business account.
  • Even you are taking products for personal use, remember to PAY.

You still have to setup your personal office (may not be physical space)virtual-office

  • Your office is for record keeping purposes.
  • All can be done in your computer.
  • Keep record on the following items: monthly earning, stocks, members record and receipts.

Hours of Business: If you are not there, the deal is not yoursunnamed

  • Your personal calendar is your boss, your alarm clock and your check-in machine.
  • Schedule your appointments, meetings and events in a routine manner.
  • Be available to respond messages and phone calls.

You choose network marketing business as a way to achieve your freedom in life. Treat your business seriously, you will eventually enjoy the freedom.

Presentation Flow

In order to inspire others to take action, a good presentation is one of the key determine factors. Most people when they encounter the word “presentation”, they will experience butterflies in their stomach. Even though, some may say speaking is an art. If you learn the science of a good speech, the art can be practised.

How to structure your network marketing business opportunity presentation?


  • Attention grabber
    • This is the first moment to engage your audience.
    • An attention grabber could be humor, visual, question, story, and many other ideas that you can think of.
    • Make sure the attention grabber is relevant to the topic
    • Keep it short and effective
  • Reasoning
    • This is the process to help audience rationalise the importance and the purpose of listening to your presentation.
    • Make them feel that it is important and valuable for them to continue listening.
  • Lead-in 
    • The main message. “Network marketing is a better solution


  • Company – Brief history of the company, philosophy of the company, and the founder
  • Compensation plan – The business earning potential
  • Products – Uniqueness, quality and effectiveness of the products
  • People – The organisation and the people in the team


  • Tie up – recap the points
  • Call of action – Make sure your speech ends with a take home message. Electrify, motivate and inspire audience to take certain actions that will be beneficial to them.

Growing, Recording and Sorting Your Contact List Effectively

It is common that when we started a business, we may worry about one of these: we don’t have a lot of friends, we don’t have a big network, or we don’t know a lot of people. In order to start a successful business/ sales career, your contact list is your business assets. 

Trust me, doesn’t matter who are you, you definitely have this asset with you (if you don’t believe me, check your phone’s contact list, your facebook friends list, and your email list). You definitely have a certain amount of people in the list. And, you can definitely build this asset too. 

Here is a sharing on how I usually organise my contact list using my phone.

Here are a few ways (there are more) on how to grow your contact list:

  1. Making new friends
  2. Networking from social events
  3. Referrals
  4. Visiting local businesses 
  5. Reconnecting with old classmates, friends, or colleagues 

How to keep record of your contact list?

Previously, we have to write down all of our contacts in a rodolex or notebook. Very fortunate in this current era, technology and smartphone help a lot in term of contact list organisation (paperless, better organisation and easy to search).

When I save a contact, I will make sure I fill in a few of these details about the person. 

  1. Name (make sure get the correct spelling on the spot during the contact exchange, helps to avoid typing/ calling the wrong name later)
  2. Company/ Association (Usually in this part, I will write where he works/ company name/ from which event I know this person.)
  3. Telephone number 
  4. Facebook/ other social network profiles
  5. Notes (For this part, I will not do it on the spot. I will usually do it right after the event, I will recall and briefly jot down what I know about this person from the conversation that we just had. (E.g. hobby, family, interest, work, physical outlook, and etc.)

Jotting down notes about your contact is very helpful. It will serve as a future reference when you are connecting with them again. It will definitely give a good impression that you remember them, and remember what they said. 

Sorting the contact list

After saving all the details into my phone, I will put them into different categories/ groups. Here are a few approaches that you can try:



Relationship This is the approach I used to organise my contact list. I will categorise them based on how I know them or my relationship with them. For example, if I know a person from the running events, I may put them into “running buddies” group. Examples of category names: Family, Company names, Toastmasters, Running Buddies, classmates and etc.
Urgency/ Rating Urgency approach is quite effective to organise your contact list according to how soon you want to invite them out for appointments. Example of category names: Hot, After few weeks, Later, Need more rapport, and etc.
Location For those who their business required frequent travelling from one place to another, sorting out your contact lists based on their location would come in handy. It will help you to arrange your business meetings when you are in a particular places. Examples, Penang, Malaysia, Thailand, and etc.

Getting a suitable and personal approach in organising your contact list, would definitely be handy for your business building process. It will save you some time to search through the ocean of long contact list.

The Orientation Program

New Business Leader Orientation

To the business leaders,

Congratulation. You have successfully inspired someone to sign up and join your network marketing organisation. What’s next? Remember that every distributor who joined your team are in the business for him/herself, but not by him/herself. The next step as an upline leader, you provide support to help your new members to get their business off the ground.

To the new network marketers,

Congratulation. You have chosen to explore network marketing as part of your life. Definitely there is something that inspire you to make the choice.  If this is your first network marketing business, you may find it clueless. Next thing to do would be asking support from your sponsor leader. 

What is New Business Leader Orientation?

As the name “orientation” suggested, it’s the “first” tour to get you familiarise with the business. Whether you are in school or in work, there is always someone will help you to get familiarise with the facilities and bring you around the place for a tour. In network marketing, it is the very first training session to help new member to set up the business and understand the key business building activities.

When should we do New Business Leader Orientation?

Right after the opportunity presentation and membership sign up and the new member shows interest in doing the business. 

What should you expect in a New Business Leader Orientation Program?

Usually in the orientation program, it includes: 

  • a clear overview of what a new distributor will do to become a successful business builder in the company. 
  • An guide to the strategies and actions a new business builder will take to achieve result.
  • Information and skills to duplication of success to help building the organisation doing the same.

How’s a typical program agenda look like?

  1. Understand your dream, why are you coming into this business?
  2. Getting commitment and setting time priority for business building
  3. Familiarise the business structure, products and presentation.
  4. Clearing doubts about the business
  5. Creating prospect list
  6. Planning the first event/ appointment/ home party
  7. Contact and invite
  8. Assignment and project

Here is the business orientation template you can use as your reference to help you and your new members to start the business. 

Download here:

Business Leader Orientation Template

Your business leader and your sponsor are always your best resources for training and support. But remember: This your business. How successful you want your business to be, it’s still very highly depend on YOU.

Getting Ready for Business

When I first exposed to a new exciting business opportunity, I want to jump into it right away. I want to start the action. Of course, I want to see the result too. With my impulsive start, I found that my encounters with my potential clients were terrible and embarrassing. It made me looked unprepared in front of people. I left with regret and told myself, “I should have done this, I should have brought this, I should have said this.” However, that’s not the end of the day. I take it as the valuable lessons and I want you to be more prepared for your business journey.

Prepare yourself on several things:


Branding is very important in any business. When you are able to build a brand, you will have more loyal customers, more business and more reputation. Besides a business needs branding, even a person needs branding, especially if you are in sales industry, you are doing the selling for a big company. There are so many salesmen selling the same items, but why should people buy from you?

When we are doing branding for ourselves, it actually makes the people around us remember that, we are associate with the business. The effect we want is “when you think of something, think of me.”

Business Card – design and print sufficient business cards to be distributed in networking occasions.

Social media – Nowadays, we use social media and internet to check everything, even people that we know. Make sure you clean up your facebook account and delete all inappropriate sensitive post and sharing. You want to create a facebook page for business instead of using your personal account.

Personal outlook –  previously we may not care so much about our appearance (in term of dressing, grooming, accessories and habits), but if you are in a people business, appearance is important as well. Invest in your appearance (not necessarily luxury and branded items). Just make sure you dress well, decent and appropriate to show respect to your clients.

Business Operation

When you start a business, you cannot open up an empty shop for your customers. You have to be ready with every thing that you offer in your business.

Products – when I first started my network marketing business, I was very reluctant to invest in keeping products. Until that one time, I missed out a great business deal because I don’t have immediate stocks in hand. Keep some products stock will definitely come in handy for your business.

Promotional flyers/ literatures – Those are very helpful to provide better understanding about your business/ products to your customers. Not only printing and distributing flyers, make sure you know everything in the flyers too.

Bank account for business – It will help you to handle the financial matters more effectively in your business. You will not mix up your business money and your personal spending.


I observe that many people involve in network marketing did not invest their time for learning and gaining knowledge. We spend so many years to study before we are ready to work. Why not for your network marketing business too?

Products knowledge – learning about your company and your products is a must. If not, you will be challenged by your clients until you have no way to handle it.

Books and articles – spend your time reading on books and articles that are related to your industry. Having more knowledge will boost your confident as well as your credibility.

Personal development – the journey of entrepreneurship is not only about business and money. Developing yourself to become a better person should be done too.

Motivation – read and listen to more inspirational and motivational materials. It helps to keep you having a positive mindset and going to challenges with more optimism.

Be more prepared in term of branding, business operation and knowledge, it will help you to go through a smoother entrepreneurship journey. You will have lesser occasions of leaving regret. You will face lesser challenging and embarrassing moments. You will complain lesser about “if I knew it, I should have done….”



Dig Deeper and Cold Call Lesser


Many of us come across this picture, it gives us the message of never give up too soon. Yes indeed. We should not give up too soon. From this picture, I can also relate it to the way how I do my network marketing business and how I expand my network. What is it so special about network marketing? If you look at the term, the keyword is network. Many distributors I observed, they give up too soon because they didn’t tap into the network.

When I first start network marketing business, I approached it with a selling mentality. I ran all over my family and friends, persuade them to join my MLM opportunity, promote them the wonderful products I have, and they rejected me. Basically, I have already used up all my contacts in my warm market. Then, it’s time for me to attack the cold market. Going out to the street, giving flyers and talk to anyone that bump into me. The chances of getting rejection are even higher. I felt that I start my every day from zero.

At this point, it got me thinking, what should I do?

The first thing to do: google to look for answer.

The following are a few answers I found myself:

  • Network marketing/ selling is a number game. The more people you approach, the more people you will have.
  • Anyone (literally everyone who is breathing) you bump into, share with them about it. They may be interested.
  • Doing online marketing, sending mass massages to people
  • Conquer your fear of talking to people

These are very useful advices. It helps me to become less fearful to approach strangers and make friends with them. Until I found out about the next thing that I’m going to share here, I was amazed with the result.

I found this idea: focus on your network, not selling. Dig deeper into your network. ASK FOR REFERRALS

Look at the picture on top. There are a few layers of ground we have to go through, in order to get the big diamonds.

Initially, I’m thinking to give up after I approach my first layer contact (friends and my family), all rejected me. Then, I tried to go back to them, I asked them to refer me, the people they know who want the products or business opportunity. To my surprise, they don’t reject me and the answer are mostly positive. However, bare in mind that, it takes time for people to give you referrals. IT TAKES TIME. As time goes by, the people around me started to understand what I’m doing, They started to refer business to me.

Here is how I ask for referrals: “By the way , do you know someone who  _____________.”

When I understand the importance of the people, networks and connections, my business process becomes so much smoother. I made lesser cold call to strangers. Therefore, to all network marketers or those in the sales line, don’t stop at the first level of your contact, dig deeper into you networks, and WHO KNOWS? You find someone who has diamonds in their connections.